Face-to-face scam support for NSW seniors

HELPING RESIDENTS BUILD THEIR DIGITAL CONFIDENCE 

As scammers increasingly target older Australians, the NSW Government is bringing free, practical digital safety support directly into communities throughout March.

Seniors across NSW will be able to build their digital confidence and learn how to stay safe from scams with ID Support NSW offering dedicated assistance during the 2026 NSW Seniors Festival.

In 2025 alone, people aged 55 years and older collectively reported more than $53 million in losses, with almost 85 per cent of people aged 50 and older believing they have come across or been a victim of a scam.

The most common scams targeting this age group include parcel delivery scams, overdue payment scams, phishing scams, impersonation scams and tech support scams; these can often lead to identity theft.

Low digital literacy is a major factor leaving older people vulnerable to scams. Australians aged 75 and over reported to have the lowest digital abilities, scoring 32.1 points below the national average, while those aged 65 to 74 are 15.5 points below, according to the Australian Digital Inclusion Index.

To help close key digital gaps, the Government launched the NSW Digital Inclusion Strategy last year – the first comprehensive framework aimed at strengthening digital literacy and reducing vulnerabilities across the community.

Local face-to-face support:

1 – Northern Beaches Allied Health and Wellbeing expo

DATE: Friday 27 February 2026

TIME: 10AM – 1PM

LOCATION: Level 3, Dee Why RSL

2 – Northern Beaches Council Seniors Festival expo

DATE: Friday 06 March 2026

TIME: 10.30PM – 2.30PM

LOCATION: Level 3, Dee Why RSL

More information & to find other support events.